Terms and Conditions

These Terms and Conditions govern your use of the services, information, and resources provided through our website www.paddisonprogram.com (Website) and form a legally binding agreement between you, the user of the Website (you / your), and Paddison Program Pty Ltd (we / us).

By accessing or using the Website in any manner—including browsing, reading content, submitting forms, or purchasing coaching services—you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Website or any services offered through it.

Nature and Purpose of the Website

The Website exists solely for the following purposes:

To provide information and educational content related to health, lifestyle, and rheumatoid arthritis;
To publish blog posts and podcast episodes (current or archived);
To offer and sell coaching services delivered online.

We do not sell do‑it‑yourself programs, digital products, downloadable packages, or self‑guided courses through this Website.

Coaching Services

Any coaching services offered through the Website are delivered in a live or facilitated format (including but not limited to live calls, group sessions, or structured coaching access).

You acknowledge and agree that:

Coaching services are not medical treatment and do not replace care from a qualified medical professional;
No specific health outcomes, results, or improvements are guaranteed;
Participation is voluntary and undertaken entirely at your own risk;
Coaching services are provided for adults aged 18 years and over only.

You are responsible for determining whether coaching services are appropriate for your individual circumstances.

No Medical Advice

All information made available through the Website, including blog posts, podcasts, coaching discussions, or other materials, is provided for general educational purposes only.

Nothing on the Website constitutes medical, diagnostic, or treatment advice. You must always consult a qualified healthcare professional regarding any medical condition, symptoms, medications, or treatment decisions.

Fees and Payments

Coaching services may be purchased by submitting payment details through the relevant order or application form.

All fees:

Are quoted exclusive of any applicable taxes unless stated otherwise;
Are payable in advance;
Are strictly non‑refundable, subject only to any non‑excludable rights under Australian Consumer Law.

Where a split‑payment or payment plan is offered:

You authorise us to automatically deduct subsequent payments as scheduled;
Failure to complete a scheduled payment may result in immediate termination of coaching access;
Any amounts already paid will be forfeited.

Refund Policy

There are no refunds for coaching services once access has commenced.

By purchasing coaching services, you acknowledge that you are committing to a service‑based engagement and that change‑of‑mind, non‑participation, or dissatisfaction does not entitle you to a refund, except where required by law.

Accounts and Access

If an account is required to access coaching services or member areas:

You are responsible for maintaining the confidentiality of your login details;
You are responsible for all activity conducted through your account;
You must not share access with any other person without our written consent.

Acceptable Use

You must not:

Use the Website or coaching services for commercial purposes;
Share, resell, or redistribute coaching materials or access;
Misrepresent your identity or act on behalf of another person;
Interfere with the technical operation or security of the Website.

Content Submitted by You

If you submit content through the Website (including comments, messages, or community interactions):

You are solely responsible for that content;
Content must be lawful, respectful, and not misleading, abusive, defamatory, or harmful;
We reserve the right to remove content or restrict access at our sole discretion.

You grant us a perpetual, royalty‑free, worldwide licence to use, reproduce, and display any content you submit in connection with our services.

Intellectual Property and Restrictions on Use

All content made available through the Website and in connection with our coaching services—including but not limited to methodologies, frameworks, concepts, language, program structure, session formats, written materials, audio recordings, video recordings, diagrams, worksheets, prompts, exercises, and explanations (collectively, Program Materials)—are proprietary works owned by or licensed to us and are protected by copyright, trade secret, and other intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Program Materials solely for your own personal use in connection with the coaching services. No ownership rights are transferred to you.

You must not, without our prior written consent:

Copy, reproduce, record, replicate, adapt, translate, modify, or create derivative works from the Program Materials;
Share, distribute, publish, sell, sublicense, or otherwise make available the Program Materials to any third party;
Use the Program Materials to create, support, or operate a competing program, service, course, coaching practice, or educational offering (whether free or paid);
Publicly present, teach, train, or otherwise commercially exploit the Program Materials or any substantially similar methodology;
Allow any third party to access your account, live sessions, recordings, or materials.

Any unauthorised use, replication, distribution, or commercial exploitation of the Program Materials constitutes a material breach of these Terms, a breach of contract, and may also constitute copyright infringement.

We expressly reserve the right to pursue all available remedies, including injunctive relief, damages, account termination without notice, and recovery of legal costs on a full indemnity basis.

Third‑Party Links

The Website may contain links to third‑party websites or resources. We do not endorse and are not responsible for the content, accuracy, or availability of third‑party sites.

Any dealings you have with third parties are entirely at your own risk.

Disclaimer and Limitation of Liability

To the fullest extent permitted by law:

We make no warranties regarding the availability, accuracy, or suitability of the Website or coaching services;
We are not liable for any direct, indirect, or consequential loss arising from your use of the Website or services;
Participation in coaching services is undertaken entirely at your own risk.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees under the Australian Consumer Law that cannot lawfully be excluded.

Where liability cannot be excluded, our liability is limited (at our option) to the resupply of services or the cost of having the services supplied again.

Suspension or Termination

We may suspend or terminate access to the Website or coaching services at our discretion if you breach these Terms or misuse the services.

Termination does not entitle you to a refund of any fees paid.

Amendments

We may update these Terms and Conditions at any time by posting changes on this page. Continued use of the Website after changes are posted constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of Australia. You submit to the exclusive jurisdiction of the Australian courts.

Contact

For questions regarding these Terms, please contact: info@rheumatoidsolutions.com